Tenant Turn Over Costly
First, let’s discuss why tenant retention is so critical. Tenant turnover can cost anywhere from $3000 to $5000 (or more) in lost rents, marketing time and any repairs that need to be made to the property after a tenant moves out. Good tenants make your life a little easier because you have the reassurance of knowing you have a steady stream of income and property that is looked after.
Tenant retention means that you are keeping good tenants in your property for the long-term, which means that your property is being lived in and taken care of. It also means, perhaps most importantly, that you are getting paid in a timely manner.
Tenant Retention Program
A Tenant retention program will make a “pretty happy” tenant, be a “really happy” tenant who feels appreciated. It’s just your way of saying “Thank You”, “ I appreciate you” and there is nothing more important that a few kind words (or in our case actions) to reinforce that connection between you and your best tenant.
Under the right circumstances, however, you can boost your tenant retention by strategically implementing tenant retention programs. Anything involving keeping tenants sounds good, right? But what is a tenant retention program?
These strategies are creative methods for rewarding tenants and enticing them to stay. What are some of these smart strategies?
Examples of Retention Programs
These strategies are usually based on a few platforms. You could implement a rewards program, for instance, that thanks your tenants for their on-time payments. A popular form of this program involved offering a gift card or gift certificate for timely payments for a year, or you could even offer a credit to their account.
Another great way to entice your tenants to stay put is to offer a referral program. These rewards programs put cash into your tenants’ pockets when they refer another tenant. Make sure to stipulate that the referred tenant must meet the rental criteria and sign a lease!
Boosting your tenant retention rate means a steady stream of income and the peace of mind of knowing that you have valued tenants residing in your properties!
When setting out the guidelines for your referral and rewards programs, make sure to add in all criteria in the form of a disclosure. Make it fun for your tenants, and make sure all of your bases are covered. These programs are excellent ways to keep your tenants happy.